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Automated medical requests
Use case: Automated medical requests Goal A department of the federal government responsible for ensuring that high-quality health services are accessible to Canadians needed to streamline its process for managing request submissions for specialized medications and medical devices not yet approved for distribution in the market. Challenges Providers and patients experienced frustration and request delays […]
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The combined power of integration + RPA
Eliminate silos, enable interoperability, and build a hyperautomated enterprise Businesses entering the next level of digital transformation are looking for ways to solve more use cases and business problems while driving down costs and increasing efficiencies. One way leading companies are achieving these goals is by combining system integration and robotic process automation (RPA). While […]
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The strategic guide to RPA ROI
Discover essential business use cases primed for automation More than half of all enterprises have begun their RPA journey, and are realizing impressive results. Over 90% of CEOs agree that RPA meets or exceeds expectations, producing cost savings between 40-75%. RPA streamlines workflows to make your organization more flexible, profitable, and responsive. Employees and customers […]
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The modern customer experience
Customers no longer distinguish between online and offline experiences To rise to the top in customer experience and improve their digital journey, you need to create personalized touchpoints that resonate across all your digital channels. This is called an omnichannel approach. Customers change channels to find information, make purchases, and solve problems. Brands need to […]
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Digital transformation strategies for customer retention
Digital transformation is changing customer expectations Technology can improve efficiencies to get more new customers and elevate relationships with your current customers. Join us for a discussion on how digital transformation is helping insurance companies turn around quotes faster, better serve long-term customer needs, and much more. THIS WEBINAR WILL HELP YOU: Identify how technology […]
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Top tech trends in healthcare
The future of healthcare is accelerating at an unprecedented pace. Don’t get left behind. The healthcare industry is currently experiencing one of its greatest shifts in recent history. Partly due to the acceleration of the global COVID-19 pandemic, and partly because patients are expecting health providers to adopt technology to tackle changing trends and demands. […]
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The new patient experience
Patients are looking to their providers for more accessible, consistent, and modern healthcare options The healthcare industry has seen a major shift over the past few years, with providers modernizing and digitizing operations to meet changing regulations and patient needs. Patients want to be able to access and influence their own health information in a […]
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Introduction to API security
API security is a strategy in itself, but only if you’re executing it correctly APIs have been around for decades, but they’re being used now more than ever before. Every mobile app, cloud-based service, and business application relies on dozens of APIs. Reliance is so great that according to recent research, API calls represent 83% […]
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The C-suite introduction to business intelligence
Business intelligence turns your data into an actionable strategy Companies are keepers of endless amounts of data. Take a moment to think about your customer profiles, for example. If your company collects and maintains large amounts of data, have you thought about what you can do with it? It can be easy to lose sight […]
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A guide to public sector digital transformation
Do your current workflows and systems produce more headaches than results? For public sector agencies, stakeholder collaboration, citizen engagement, and compliance backlogs aren’t going anywhere. Quite the opposite in fact. Modern technology means citizens and stakeholders are more dialed in than ever and expect their state and local organizations to be more mobile and accessible, […]
