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Improved customer campaigns

Use case: Improved customer campaigns Goal A leading multinational telecommunications company needed to improve the success rate of its customer campaigns for cross-selling and up-selling products and services. Challenges Customer campaigns were sent through multiple

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Modernized banking functions

Use case: Modernized banking functions Goal A leading global bank needed to modernize its legacy system for managing various banking functions like customer onboarding, KYC, and account maintenance to improve customer service. Challenges Multiple bank

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Investment fund management

Use case: Investment fund management Goal A non-profit mutual benefit administrator offering health and financial benefits and other welfare plans to participating employers, including thousands of religious missionaries, was looking to modernize its management of

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Automated claims processing

Use case: Automated claims processing Goal A non-profit mutual benefit administrator offering health and financial benefits and other welfare plans to participating employers, including thousands of religious missionaries, needed to automate its healthcare claims processing

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Modernized digital banking

Use case: Modernized digital banking Goal A specialized commercial bank providing both business and personal banking services was looking to modernize all systems and operations to get and retain more customers as well as better

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Accelerated sales cycle

Use case: Accelerated sales cycle Goal A company specializing in sales and customer acquisition for service providers needed to streamline its sales cycle by eliminating manual processes to enable sales representatives to quickly sell products

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Modernized online permit requests

Use case: Modernized online permit requests Goal A regional government entity responsible for managing water resources needed to modernize its online permitting system to provide a better user experience for permit applicants and effectively support

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Application management services for Appian and Mulesoft

Optimizing the customer experience

Use case: Optimizing the customer experience Goal Beneva™ is the largest insurance mutual in Canada* with more than 3.5 million members and customers. It’s a major player in the insurance and financial services industry. Created

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Online account openings

Use case: Online account openings Goal Coast Capital Savings is a member-owned federal credit union offering personal, business, and commercial real estate banking services. In preparing to expand across Canada, Coast Capital was looking to

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Automated fraud prevention investigations

Use case: Automated fraud prevention investigations Goal Payoneer is a fintech company that provides business-to-business money transfers, digital payment services, working capital, and cross-border transactions in 200 countries and 150+ local currencies. Payoneer was looking

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