We design, build, and manage automation programs.

Award-winning, global business process automation consulting that helps you unlock the potential of your people, processes, and data

Automation is reshaping industries and transforming work.​

A myriad of advanced technologies, cognitive capabilities, systems, and infrastructure are converging. Organizations want solutions that enable these vital operational components to work together, scale, and produce competitive advantage.

That’s where BIG exceeds.

Our Technology Partners

We work with these industry-leading platforms and determine the best combination of complementary technologies to deliver the results our clients demand.

Accelerate delivery and adoption of enterprise technology.

Our BIG Program accelerates delivery and adoption of Appian, MuleSoft, and Pega by addressing the challenges most organizations face when rolling out platform technologies. Our approach helps you bring out the best capabilities, reliability, and scale automation has to offer.


We help you articulate your future-state vision, analyze risks, evaluate alternative approaches, and make strategic choices that lead to sustainable value creation.


We combine strategy, process and actions into an Agile plan that provides frequent, targeted deliverables in support of large scale initiatives (LSI).


We maintain and enhance the applications in production and ensure continuous user feedback to Design and Build teams.

The industries we know best:

Financial Services



Real Estate


“Bits In Glass has been a critical partner in our Appian development journey. Everyone we’ve worked with has been exceptional and takes our long-term success seriously.”

– Melanie Emmel, Senior Director, TPG

Our Services

As a 15-year Appian partner and 10-year MuleSoft partner, we’ve built our reputation on designing, building, and managing high-performance programs that bring out the best of automation and integration platform technologies.


We streamline and automate business processes, tasks, and workflows across a unified workforce.


We integrate different systems and applications to allow them to communicate, share data, and operate seamlessly as a unified whole.

Latest Insights

Part 2: Reducing Noise in the Insurance Industry

Improving the quality of decision-making with access to data and automation In our previous article, we explored how Noise—random unwanted variability in judgements—can detrimentally impact decision-making in the insurance industry. By reducing the impact of

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Reducing Noise in the Insurance Industry

Systematising processes and harnessing technology to automate simple decision-making The concept of “Noise,” a term coined by Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein in their book Noise: A Flaw in Human Judgment, is a

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Unlocking Innovation in Banking

The Power of Low Code, Domain Expertise, and Generative AI Having worked in Technology & Innovation for more than 25 years and focused solely on building Artificial Intelligence solutions and products for the last five, I am

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Let's talk about how automation can reshape your business.

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