How did Payoneer revolutionize business? By automating its anti-money laundering process, Payoneer — a global fintech company — reduced the time it takes to complete a suspicious activity investigation by 40%! Miriam Ner-Gaon, Global Risk Investigations Manager with Payoneer, joins us for a conversation on their automation journey and the results it’s had on the … Read more
What does the future of digital banking look like? We sat down with Joe Wong, a technology expert in financial services, to talk about fintech trends, with a focus on banking. Check out the conversation to learn: How banks leveraged digital transformation to quickly adapt to COVID-19 How 5G, Cloud adoption, and … Read more
The future of financial services is already here. Are you ready to meet increasing expectations? The past few years have forced this industry to finally embrace digital transformation. The days of relying on in-person customer service are gone, with consumers expecting industry leaders to evolve with the digital age. The digital wave is only growing … Read more
How can technology revolutionize portfolio onboarding, deal lifecycles, and more? We sat down with Richard Hulit, Industry Lead for Financial Services with Appian, to talk about digital transformation for private equity firms. With a focus on Capital Markets and Institutional Asset Classes, Richard shares his expert insights on leveraging technology to streamline common operational processes. … Read more
Improving company and customer protection with automation Payoneer, a global fintech company, needed to modernize its fraud prevention and anti-money laundering processes to improve its account holder protection. Employees were manually investigating potential fraud through auto-generated reports, emails, phone calls, and other manual forms of communication, which delayed investigations. Find out how automation reduced the … Read more
Reducing account opening time from days to 5 mins Coast Capital Savings, a member-owned credit union, was looking to expand its operations across Canada. To do so, it needed to modernize its account opening process to meet different requirements across each province. Employees were manually opening new accounts for customers, working through numerous fraud prevention … Read more
Allowing customers to buy and manage their insurance online aha Insurance’s founder wanted to create an insurance company that allows customers to quote, purchase, and manage their policies entirely online, providing a 100% online insurance experience. Find out how system integration enabled the company to launch as Canada’s first fully-featured online digital insurance broker. You … Read more
Modernizing passenger service with API-led integration A major domestic and international airline was striving to be recognized as an international airline of choice for travelers around the world. To do so, it needed to upgrade its 40+ year old Passenger Service System (PSS) to keep up with the modern traveler. The airline’s legacy system lacked … Read more
Automating liability quoting process with API-led integration An insurance company specializing in property and casualty specialty insurance needed to modernize its general liability quoting process to respond to more requests, and turn them around faster. The company receives approximately 8,000 requests for policy quotes each month. Employees were manually compiling quotes, which would take up … Read more
Eliminating project delivery headaches with integration A gas and electric utilities division of a corporation that works closely with landowners, manages agreements for the use of their land for energy infrastructure. The company needed to improve how it stores, accesses, and reports on project information. The company had a document management system in place for … Read more
Get the latest news and updates directly in your inbox.
