BIG Ideas

Latest Thinking from BIG

Featured Insight

What is an Agentic CRM and Why Does Your Business Need One?

Latest News
abstract glass pattern

Bits In Glass Acquires Omnico to Expand Customer Relationship Management (CRM) Delivery

Cell Phone Repair Unifies 500+ Stores with Creatio’s No-Code CRM

From Legacy to Agentic CRM: Guided Care Moves to Creatio in 4.5 Months

Revitalizing an Enterprise Lease Management Platform

Automated Report Generator

Canada’s First Digital Insurance Company

Automating the Private Equity Deal Life Cycle

Transforming Property Management

Automating Fraud Case Management at Scale

AI Twins and CRM: 5 Questions Every Business is Asking

What is an Agentic CRM and Why Does Your Business Need One?

How Do You Maximize ROI from a Business CRM System?

Why CRM in Manufacturing is Different And How to Get It Right

Subscribe to Bits In Glass

Get the latest news and updates directly in your inbox.

Check out our video library!

Learn how Appian helped top brands gain success.