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Part 2: Reducing Noise in the Insurance Industry

Improving the quality of decision-making with access to data and automation In our previous article, we explored how Noise—random unwanted variability in judgements—can detrimentally impact decision-making in the insurance industry. By reducing the impact of

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Reducing Noise in the Insurance Industry

Systematising processes and harnessing technology to automate simple decision-making The concept of “Noise,” a term coined by Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein in their book Noise: A Flaw in Human Judgment, is a

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