Modernize Banking Systems and Financial Services 

We help financial institutions streamline inefficient processes with digital solutions for customer communication, membership management, fraud prevention, and more.

Simplify Complex Banking Processes with Intelligent Automation

Financial services rely heavily on automation technologies to enhance customer experiences. By accelerating response times, reducing errors, and increasing internal efficiencies, front-line employees can spend more time interacting with customers and delivering exceptional experiences while expediting time to revenue.

Digital Financial Solutions Designed for:

Retail Banking

Automate processes to deliver connected experiences. 

Commercial Banking

Simplify relationships, customize experiences and scale growth.

Corporate & Investment Banking

Efficiently manage deals and strengthen relationships with detailed digital insights. 

Mortgage & Lending

Streamline the borrowing process with an entirely digital lending lifecycle.

Our Approach

Your Vision, Our Expertise: Custom-Built Software Solutions for Seamless Automation & Integration


We analyze risks, evaluate alternative approaches, and make strategic choices to develop applications that lead to sustainable value creation.


We combine strategy, process, and action into an agile program that enables scale, reduces complexity, and continuously optimizes the process ecosystem.


We maintain and enhance specialized applications.

Transform Traditional Banking Processes

Unlock core systems with connected banking experiences.

Customer Relationship Management

Enhance customer experience by offering a simplified account opening process while ensuring robust security through integrated identity verification measures and other essential safeguards.

Lending & Payments

Streamline processes, reduce paperwork and accelerate decision-making, resulting in faster approvals and enhanced member satisfaction.

Modernized Operations

Eliminate multiple systems and enable easier access to all your customer information to more effectively move them through the customer journey.

Simplified Onboarding

Optimize the onboarding process to deliver a seamless experience, elimination any friction or manual time-consuming tasks.

Fraud Prevention & Management

Let automation take most of the work off the hands of your employees, so they can focus on serving customers.

Improved Process Agility

Enhance regulatory compliance by leveraging automated GRC processes.

banking case study

Modernized Banking for Time Savings

Learn how BIG streamlined manual account creation processes at Coast Capital. 

Our Technology Partners

We work with these industry-leading platforms and determine the best combination of complementary technologies to deliver the results our clients demand.

Latest Insights

How banks are using machine learning

How banks are using machine learning By Josh Painter Among the ways financial institutions are revolutionizing the way business is done, machine learning has stepped out as a leading technology for banks looking to transform

Read More »

The biggest upcoming trends in fintech

The biggest upcoming trends in fintech By Neer Lazar Financial technology, otherwise known as fintech, is innovation that can either help or compete with traditional methods of delivering financial services. As an emerging industry, fintech

Read More »

Talk to a BIG Banking Expert

Subscribe to Bits In Glass

Get the latest news and updates directly in your inbox.

Check out our video library!

Learn how Appian helped top brands gain success.