Design, Build, and Scale Intelligent Automation Across Your Business
Move beyond isolated improvements to connected, enterprise-grade automation built for growth
What It Takes to Scale Process Automation Intelligently
Agentic AI
Enable intelligent, autonomous decision-making within your processes, analyzing data, adapting in real time, and taking action to drive outcomes.
Workflow
Manage and orchestrate processes across systems, from service delivery to data processing and beyond.
Integration
Reliable, repeatable access to data across systems and formats provides the foundation for scalable, successful automation.
Process & Task Mining
Process mining uses data science and process analysis methodology to improve, monitor, and measure business process performance.
Low code
Rapidly design and deliver enterprise applications that connect people, systems, and data into unified workflows.
RPA
RPA automates complex end-to-end workflows in which tasks are repetitive, rules-based, and involve systems without APIs.
Automation That Works Across Systems, Processes, and Teams
Automation isn’t just about eliminating tasks; it’s about connecting how work gets done across your organization.
Most business processes span multiple systems, require human decisions, and depend on real-time data. Treating automation as isolated tasks limits impact and adds complexity.
To deliver meaningful outcomes, automation needs to:
- Orchestrate workflows across systems, teams, and data
- Combine rules, decisions, and human input
- Integrate with core platforms and applications
- Scale across business units and use cases
Low-code platforms provide the foundation—but success depends on how you design and connect the pieces.
Our program approach accelerates delivery and enterprise adoption of automation.
Maximize the value of your platform investments and deliver automation that’s reliable, scalable, and built for long-term success.
01 Design
We help you articulate your future-state vision, analyze risks, evaluate alternative approaches, and make strategic choices that lead to sustainable value creation.
02 Build
We combine strategy, process and actions into an Agile plan that provides frequent, targeted deliverables in support of large scale initiatives (LSI).
03 Manage
We maintain and enhance the applications in production and ensure continuous user feedback to Design and Build teams.
What Our Customers Are Automating
- Case study
Modernizing Regional Water Resource ePermitting
- Case study
Canada’s First Digital Insurance Company
- Case study
Automating the Private Equity Deal Life Cycle
- Case study
Transforming Property Management
- Case study
Automating Fraud Case Management at Scale
- Case study
Canada’s First Digital Insurance Platform
"Bits In Glass has been a critical partner in our Appian development journey. Everyone we've worked with has been exceptional and takes our long-term success seriously."
– Melanie Emmel, Senior Director, TPG
Accelerate Fraud Investigations 40%
Learn how Payoneer automated its AML case management process to reduce the time to complete a potential fraud investigation and submit a SAR by 40%.