Reducing account opening time from days to 5 mins
Coast Capital Savings, a member-owned credit union, was looking to expand its operations across Canada. To do so, it needed to modernize its account opening process to meet different requirements across each province.
Employees were manually opening new accounts for customers, working through numerous fraud prevention steps which could take upwards of two days to complete. The company also needed to enable small businesses to apply for banking accounts.
Find out how integration accelerated the account opening process from days to less than five minutes, preparing the credit union for a smooth nationwide expansion.