Coast Capital Savings streamlines with system integration

Online account opening and fraud prevention were key for expansion

Coast Capital needed a way to improve its online account opening process and add new capabilities for small businesses to open accounts, all through an updated digital platform. The company wanted to reduce the amount of manual intervention required for fraud prevention by enabling digital systems to do the work, allowing employees to focus on serving customers.

Overall, in preparation for expanding across Canada, Coast Capital needed to ensure its systems were ready for their coast-to-coast expansion, streamlining their online and in-branch processes for both individuals and businesses.

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