So you want to make it BIG?

Our BIG experts are invested
in your success.

BIG EXPERTS

What's the BIG difference?

EXPERIENCE: We’ve got a global team with experience in enterprises to Fortune 500 companies across both the public and private sector.

EXPERTISE: We’re industry subject matter experts and certified by our technology partners.

EXECUTION: We’re not just technology implementers, we’re strategic business partners.

ENTHUSIASM: We take on each project with the same dedication as if we’re building it for ourselves.

OUR VALUES

What's the BIG idea?

At Bits In Glass, we value TLC. But to us, it means something different.

T = team & trust
L = learning & leadership
C = customer focus

Team & trust means we’re stronger together. We trust each other, we listen, we ask for help when we need it, and we’re agile.

Learning & leadership means we work to be better at what we do. We lead by example, we learn from our mistakes, and we prioritize growth.

Customer focus means we always strive to deliver the most innovative solutions. We listen to make sure we get you the results you need.

Best of all, we get it done. And we leave ego at the door.

Meet the BIGGIES

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BIG TIMERS

Global leaders

CHIEF EXECUTIVE OFFICER

David Hauser

David leads the BIG management team and works on strategies to continually drive world-class outcomes for clients.

CHIEF MARKETING OFFICER

Lee Mainman

Lee is the architect of BIG’s strategic marketing. When not at work, he enjoys time with his kids, traveling, and the great outdoors with his two dogs.

CHIEF DELIVERY OFFICER

Patrick Golec

Pat leads our Solution Delivery organization, and when he’s away from the office, he is enjoying time with his family and pets.

North American leaders

CFO & VP, Corporate Development

Mark Donnelly

Mark executes and finances our inorganic growth strategies. When not at work, Mark enjoys time with his family, snowboarding, cycling, and golfing.

CHIEF REVENUE OFFICER

Scott Heather

Scott oversees our sales and customer success operations and spends his remaining time coaching his kids’ soccer teams.

VP, ALLIANCES & MARKETING Operations

Tim Hale

Tim supports our partners in aligning with BIG sales and marketing operations. Outside the office, he enjoys exploring with his family.

VP, OPERATIONS

Marjo Dallaire

Marjo oversees the operational programs, systems, and services for the BIG team. She loves adventuring with her family.

VP, PEOPLE & CULTURE

Pamela Hampel

Pamela leads a team of HR professionals that share her passion for strong culture. During her time off, she’s enjoying time with her family.

UK & India leaders

CEO

Vivek Saluja

Vivek leads our UK & India team, with extensive experience as a solution architect in banking, insurance, and healthcare.

COO

Bhalchandra Joshi

Bhalchandra brings visionary experience driving Pega-led digital transformation in the banking industry.

CIO

Khozema Nagdi

Khozema is a highly experienced Pega Certified Lead System Architect, with expertise in design and implementation.

CTO

Amit Lohakare

Amit is a highly experienced Pega Certified Lead System Architect, with experience and strong relationships in banking and insurance.