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EXTEND YOUR TEAM. ACCELERATE INNOVATION.
Flexible Automation & Managed Services for your Global Capability Center
How We Help Global Capability Centers Deliver
You’re expected to do more with less: leaner teams, tighter timelines, and growing complexity. To stay ahead, leading organizations are turning to AI, data intelligence, and intelligent automation, delivered through flexible, scalable models that include both onshore and offshore staff augmentation and managed services.
That’s where we come in.
From innovation to operations, we help global capability centers scale faster, filling skill gaps with extended teams, accelerating delivery, and keeping platforms running smoothly.
Accelerate delivery
and enterprise adoption
of automation
Flexible team models
that grow or shrink with
your needs
24×7 support
to keep systems stable
and reliable
Build the Extended Team That Works for You
The right people, at the right time, without the overhead.
Our flexible engagement models are designed to work the way your teams do. Whether you need an individual expert, a delivery pod, or full-service delivery, we plug directly into your existing structure, complementing your team, not replacing it.
This extended team approach gives you the ability to scale up or down, shift priorities, and meet delivery goals without slowing down or losing control.
It’s not outsourcing, it’s a seamless, strategic team extension that keeps you agile and aligned.
Certified professionals on flexible terms; when and where you need them.
Why it works:
- Rapid access to specialized skills
- Time-and-materials or fixed-term options
- Ideal for short-term gaps or focused roles
- Work alongside your internal teams
Cross-functional teams are purpose-built to deliver, from planning through execution.
Why it works:
- Includes developers, architects, QA, and PMs
- Works independently or embedded in your team
- Scales with your backlog and priorities
- Owns delivery from start to finish
Ongoing support for your automation platforms, so your team can focus on what’s next.
Why it works:
- Covers application, cloud, and integration support
- 24×7 monitoring and SLA-backed delivery
- Reduces internal maintenance burden
- Scales with your operational needs
We build and manage your offshore team, then hand it over when you’re ready.
Why it works:
- Fast, low-risk team setup
- We manage hiring, onboarding, and operations
- Smooth transition to in-house ownership
- Supports long-term capability building
Defined scope, set timeline, clear outcomes; delivered by a self-managed team.
Why it works:
- Best for focused, well-defined work
- Predictable cost and low oversight
- The delivery team manages the full lifecycle
- Keeps your internal team focused elsewhere
Share delivery responsibilities with a model that blends internal knowledge and external expertise.
Why it works:
- Combines your team’s strengths with ours
- Encourages collaboration and faster learning
- Flexible resource mix as needs evolve
- Ideal for complex or evolving programs
Why Global Capability Centers Choose Bits In Glass
01
Automation-Ready Expertise
We bring deep experience across platforms such as Pega, Appian, and Creatio, backed by certifications and proven delivery across various industries.
02
Flexible Engagement Models
From on-demand experts to full team extensions, our models adapt to your needs, without the lengthy hiring process and no additional overhead.
03
Built for Global Delivery
With teams across India and experience working across time zones and tools, we integrate seamlessly into your operations, wherever you are.
04
Innovation That Scales
We help you move faster with AI, intelligent automation, and data-driven solutions, designed for long-term agility, not just today’s quick wins.
05
Easy to Work With
We collaborate closely with your teams and provide the support needed to keep work moving smoothly, without friction.
06
High-Impact, Cost-Conscious Support
Our boutique model means personal attention, competitive value, and a partnership built for long-term success, not just transactions.
Our Approach to Accelerating Innovation & Modernization
Design: Continuous Architecture
You set the vision, we help you assess risks, explore the right paths, and make confident decisions that lead to lasting value.
Build: Fast, Flexible Delivery
Together, we set the goals, we bring the team, tools, and structure to deliver automation that works from day one and scales with your needs.
Manage: Reliable, Ongoing Support
You stay focused on what’s next, and we’ll keep your systems running smoothly with proactive monitoring, hands-on support, and continuous improvement.
Accelerate Delivery and Enterprise Adoption of Automation
Lay the right foundation for AI, intelligent automation, and agents with the support your team needs. Extend your capacity, accelerate delivery, and move forward with clarity and control.
HERE ARE A FEW WAYS WE CAN HELP YOU GET STARTED
Extend Your Team
Need to move fast, without growing your headcount? Tap into certified experts or agile delivery pods that plug right into your team.
Center of Excellence Assessment
Run a Center of Excellence assessment to uncover gaps, opportunities, and ways to increase automation impact.
Technology & Application Review
Conduct a Technology & Application Review to assess current platforms and identify quick wins.
Managed Services
Deliver ongoing support to stabilize operations, reduce backlog, and free up internal teams for strategic work.
- Architecture
- Technology & Use Case Roadmap
- Governance
- COE & Re-Use
- Continuous Development
- Project Teams
- Enablement & Training
- Best Practices
- Tailored Support
- Proactive Monitoring
- Global 24x7
- Continuous Feedback
