BIG Program Approach
Accelerate delivery and adoption of Appian and MuleSoft with BIG’s Program methodology
Unlock the Potential of
Appian and Mulesoft
Appian and MuleSoft are at the heart of many successful digital transformations. These two industry-leading platforms integrate and automate the systems and processes driving the modern enterprise. Each represents the best of today’s low-code and integration toolsets because they are powerful, flexible, secure, reliable, and enable an ability to “transform anything”.
To unlock the full potential of these platforms, companies must shift from a project-based to a program-based mindset for many reasons:
- Skills Gap: These platforms require specialized skills that are in high demand; organizations need to invest in enabling or hiring employees to build the necessary expertise in-house.
- Re-Use, Governance, and Management: Organizations need to establish processes to discover reusable components and APIs while also managing security, data access, and version control that fit into their existing Center of Excellence (COE) or IT procedures.
- Maintaining Momentum: Platform technologies maximize ROI through reuse and scalability, which means savings aren’t realized via a one-time event but through an ongoing process that requires continuous planning, development, and support.
- Cultural Resistance: It can be difficult to communicate the benefits of new technology to departments that are not directly involved with the purchasing decision. Integrating COE decisions with existing processes and workflows requires careful planning and coordination to ensure that the COE does not disrupt ongoing operations while still delivering value.
Maximize Adoption and Value
As a 15-year Appian partner and 10-year MuleSoft partner, we’ve built our reputation on designing, building, and managing high-performance programs that bring out the best capabilities, reliability, and scale of these technologies.
We help you articulate your future-state vision, analyze risks, evaluate alternative approaches, and make strategic choices that lead to sustainable value creation.
We combine strategy, process and actions into an Agile plan that provides frequent, targeted deliverables in support of large scale initiatives (LSI).
We maintain and enhance the applications in production and ensure continuous user feedback to Design and Build teams.
We help you articulate your future-state vision, analyze risks, evaluate alternative approaches, and make strategic choices that lead to sustainable value creation.
Goal
Think strategically to lay a foundation for scale and maximum ROI.
Approach
We guide you in creating a strategy that includes:
- Initiative Roadmap with regular deployment of incremental value
- Key milestones, metrics, and outcomes
- Project charters
- Governance and change control structure
The Roadmap is reviewed and updated quarterly. The process includes a quarterly retrospective and an update of the subsequent quarter’s priorities culminating in annual planning sessions.
Result
- Faster speed to market
- Lower business risk of rework
- Increased future agility
Design
Build
We combine strategy, process, and actions into an Agile plan that provides frequent, targeted deliverables in support of large-scale initiatives (LSI).
Goal
Develop and enable your people with the best knowledge while we scale and oversee Agile execution.
Approach
We strategically sequence project deliverables into an Agile plan to reduce overall “time to done”. The 4 key plan components include:
- Quarterly MVP (Minimum Viable Product)
- Large Scale Initiatives (LSI)
- Implementation Plan
- Resource Plan
In addition, we equip your team to optimize both planning and deliverability capabilities. BIG delivers a series of collaborative workshops along with real-time mentoring that enables your Delivery and Technical teams to understand and instill best practices.
Result
- Faster time to incremental value
- Hands-on, real project enablement
- Higher team productivity
We maintain and enhance the applications in production while ensuring continuous feedback is shared from the user community to the Design and Build teams.
Goal
Learn, optimize, and strengthen applications to achieve scale.
Approach
Dedicated AMS team of experts who:
- Support: Provide Tier 2 and 3 support for teams who experience issues with production applications.
- Monitoring: Oversee the performance and availability of software applications and identifying and addressing any issues that arise.
- Maintenance: Make updates, patches, and modifications to software applications to ensure they remain secure and up-to-date.
- Deployment: Facilitate the process of making software applications available to end-users.
Result
- Higher quality deliverables
- Lower TCO
- Improved application stability
- Enhanced security and compliance
Manage
“Working with Bits In Glass to automate our case management practices has greatly improved company-wide efficiencies.”
– Sharon Dvir, Risk Automation & Technology Group Leader, Payoneer
Ready to accelerate delivery and adoption?
