So you want to make it BIG?
Our BIG experts are invested
in your success.
BIG EXPERTS
What's the BIG difference?
EXPERIENCE: We’ve got a global team with experience in enterprises to Fortune 500 companies across both the public and private sector.
EXPERTISE: We’re industry subject matter experts and certified by our technology partners.
EXECUTION: We’re not just technology implementers, we’re strategic business partners.
ENTHUSIASM: We take on each project with the same dedication as if we’re building it for ourselves.
OUR VALUES
What's the BIG idea?
At Bits In Glass, we value TLC. But to us, it means something different.
T = team & trust
L = learning & leadership
C = customer focus
Team & trust means we’re stronger together. We trust each other, we listen, we ask for help when we need it, and we’re agile.
Learning & leadership means we work to be better at what we do. We lead by example, we learn from our mistakes, and we prioritize growth.
Customer focus means we always strive to deliver the most innovative solutions. We listen to make sure we get you the results you need.
Best of all, we get it done. And we leave ego at the door.
Meet the BIGGIES
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BIG TIMERS
Global leaders
CHIEF EXECUTIVE OFFICER
David Hauser
David leads the BIG management team and works on strategies to continually drive world-class outcomes for clients.
CHIEF MARKETING OFFICER
Lee Mainman
Lee is the architect of BIG’s strategic marketing. When not at work, he enjoys time with his kids, traveling, and the great outdoors with his two dogs.
CHIEF DELIVERY OFFICER
Patrick Golec
Pat leads our Solution Delivery organization, and when he’s away from the office, he is enjoying time with his family and pets.
North American leaders
CFO & VP, Corporate Development
Mark Donnelly
Mark executes and finances our inorganic growth strategies. When not at work, Mark enjoys time with his family, snowboarding, cycling, and golfing.
Chief innovation officer
Celia Wanderley
Celia oversees our innovation portfolio and leads our Artificial Intelligence practice. Outside of work, spending quality time with family and friends is a source of joy for Celia.
CHIEF REVENUE OFFICER
Scott Heather
Scott oversees our sales and customer success operations and spends his remaining time coaching his kids’ soccer teams.
VP, OPERATIONS
Marjo Dallaire
Marjo oversees the operational programs, systems, and services for the BIG team. Marjo and her son love mountain adventures and tending to their evolving hobby farm.
VP, PEOPLE & CULTURE
Pamela Hampel
Pamela leads a team of HR professionals that share her passion for strong culture. During her time off, she’s enjoying time with her family.
VP, ALLIANCES & MARKETING Operations
Tim Hale
Tim supports our partners in aligning with BIG sales and marketing operations. Outside the office, he enjoys exploring with his family.
UK & India leaders
CIO
Khozema Nagdi
Khozema is a highly experienced Pega Certified Lead System Architect, with expertise in design and implementation.
CTO
Amit Lohakare
Amit is a highly experienced Pega Certified Lead System Architect, with experience and strong relationships in banking and insurance.
Our Technology Partners
We work with these industry-leading platforms and determine the best combination of complementary technologies to deliver the results our clients demand.
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