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Managed Services
Keep your enterprise applications performing at their best
Continuous support for mission-critical applications
Proactive monitoring and SLA-backed support keep your mission-critical applications stable, secure, and performing — so your teams stay focused on the work that moves the business forward. As your AMS partner, Bits In Glass manages, maintains, and continuously improves your enterprise applications across their lifecycle.
Six capabilities, one always-on operations layer
End-to-end coverage across the applications that run your business — monitored, maintained, and supported around the clock.
Monitoring
Active
Maintenance
Active
Deployment
Active
Q&A Test Automation
Active
Help Desk / Phone Support
Active
New Application / Integration Development
Active
Three ways to keep your applications running
Engage us for one, a few, or the full lifecycle — from day-to-day support to net-new development, delivered by one accountable team.
Managed Application Support
24/7 monitoring, SLA-backed help desk, and incident response that keep your mission-critical applications stable, secure, and available.
Best forRunning day-to-day operations without a large in-house team
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Maintenance & Continuous Improvement
Ongoing patching, upgrades, QA test automation, and enhancements that reduce technical debt and keep your platforms current.
Best forGetting more value from the applications you already run
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New Development & Integration
Net-new applications, integrations, and deployments delivered by the same team that manages your environment every day.
Best forExtending your application landscape as your needs grow
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Why choose Bits In Glass for Application Management Services
We combine deep automation and integration expertise with a boutique, client-focused delivery model — so your applications get the attention they deserve without the overhead of a large firm.
From day-to-day support to strategic improvements, we act as an extension of your team, keeping your critical systems reliable while helping you get more value from them over time.
01
Enable Strategic Focus
Offload routine application management so your internal teams can concentrate on high-value, strategic initiatives that drive the business forward.
02
Improve Stability and Performance
Proactive monitoring and maintenance keep your applications running smoothly, reducing downtime and ensuring consistent, reliable performance.
03
Reduce Costs
A managed model helps you control and predict application support costs while avoiding the expense of building and retaining a large in-house team.
04
Scalability and Flexibility
Scale support up or down as your needs change, with the flexibility to cover one area, multiple areas, or your entire application landscape.
05
Enhance Security and Compliance
Keep applications up to date and aligned with security best practices and compliance requirements, reducing risk across your environment.
06
Improve Customer Experience
Reliable, well-performing applications translate into smoother experiences for your customers and end users, every day.
Whether you need support in one area, multiple areas, or across the whole journey, we flex to fit.
Pick and choose the stages you need — like Assess, Manage, or Build and Measure. Engage us for one, a few, or all of them.
Pick & choose
Assess
We evaluate your current applications, processes, and pain points to establish a clear baseline.
