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CREATIO + Bits In Glass
Your agentic CRM & workflow platform with no-code and AI at its core.
Automate customer and operational workflows with speed, flexibility, and control.
One Platform for Agentic CRM & Workflow Automation
No-Code CRM & Workflow Automation
Design and automate customer-facing and operational workflows using Creatio’s no-code platform, built for both business and IT users.
Agentic AI at the Core
Built-in agents, AI-powered workflow automation, and easy-to-use interfaces drive productivity across CRM and operational processes.
Unified Applications & AI Agents
Deploy CRM applications and AI agents natively within a single platform, reducing complexity and accelerating time-to-value.
Enterprise-Ready Flexibility
Scale securely across teams and use cases with enterprise-grade security, governance, and composable design.
Fastest Time to Value
Creatio delivers fast time-to-value and lower TCO with an agentic, no-code platform that combines CRM applications and ready-to-use AI agents.
AI & Agentic Readiness
Built to support agentic automation as business needs evolve
Creatio brings applications, AI agents, and workflow orchestration together in a single platform, designed to support agentic automation at scale.
At the same time, this unified foundation gives organizations the flexibility to adapt workflows, applications, and decision logic as AI capabilities mature.
As a result, teams can respond more quickly to change, reduce operational friction, and move forward with agentic transformation more confidently.
What we can deliver, together
AI-Automation & Workflows
CRM & Workflow Strategy
To begin with, define a practical roadmap for adopting agentic CRM and workflow automation, aligned to your business priorities, operating model, and scale requirements.
AI & Agentic AI
Next, implement Creatio’s embedded AI agents to automate customer engagement, operational workflows, and decision support using no-code tools and natural language interfaces.
Data-driven Insights
In addition, design workflows that leverage trusted business data across sales, marketing, service, and operations to support AI-driven recommendations and actions.
Modernization & Applications
CRM Implementation & Modernization
To support growth, implement Creatio CRM across sales, marketing, and service to unify customer and operational workflows.
No-code Application Design
Then, enable business and IT teams to build and evolve applications using visual designers, composable components, and embedded AI, without custom code.
Workflow Automation at Scale
Meanwhile, automate complex, cross-functional workflows while maintaining flexibility to adapt as processes and requirements change.
Managed Services & Enablement
Security & Governance Setup
Apply best practices for enterprise-grade security, access controls, and governance to support scalable, compliant deployments.
Centers of Excellence
Establish Creatio Centers of Excellence to drive adoption, standardize design patterns, and enable long-term success.
Application Management Services
Provide ongoing support, optimization, and enhancement for Creatio environments as business needs evolve.
A closer look at the platform
No-code agentic platform to build applications and AI agents with natural language and visual designers.
New era CRM to manage all customer and operational workflows with no-code and AI at its core.
New era sales platform to manage the end-to-end sales cycle with no-code and AI at its core.
New era marketing platform to accelerate lead-to-revenue cycle with no-code and AI at its core.
New era service platform to delight customers and drive service excellence with no-code and AI at its core.
How Agentic CRM
& No-Code Are Changing
Enterprise Transformation
Why partner with Bits In Glass
Proven experience with enterprise scale.
Over the past 20+ years, Bits In Glass has helped enterprises automate workflows, activate data, and modernize operations across complex environments.
Creatio certified and ready to go
As a trusted Creatio Premier Partner, we help you implement the platform with strong security, governance, and delivery discipline. As a result, clients see faster time-to-value with lower risk.
Scale up. Scale down. Stay in Control.
Our flexible Project + Bench model lets you scale delivery capacity as needed without long-term overhead. This approach supports changing priorities without disruption.
One unified team, trusted to deliver.
With onshore and offshore talent working alongside your team, we apply real-world knowledge to your challenges. As a result, our clients benefit from reliability, responsiveness, and flexibility.
FAQs
Bits In Glass helps translate business goals into practical CRM and workflow automation using Creatio’s no-code and AI-native platform. We focus on architecture, governance, and delivery to ensure Creatio supports real operational change, not just initial configuration. As a result, organizations can scale automation with confidence while maintaining control as requirements evolve.
Creatio combines CRM, workflow automation, and AI capabilities in a single no-code platform, enabling business teams to design and adapt processes without heavy technical overhead. Bits In Glass helps organizations apply Creatio in a way that aligns automation, data, and governance, so AI-enabled workflows remain practical, controlled, and scalable as business needs evolve.
Creatio helps organizations automate customer and operational workflows, reduce time-to-value, and improve productivity using embedded AI agents and no-code design. By consolidating workflows into a single platform, teams avoid the overhead and complexity of fragmented systems.
Successful Creatio implementations start with clear workflow design and an operating model aligned to business priorities. Bits In Glass applies a structured approach across discovery, design, and delivery to reduce risk and support long-term adoption. This ensures the platform can evolve as processes, teams, and AI capabilities change.
You get a unified agentic CRM platform paired with a delivery partner experienced in applying it within complex, real-world enterprise environments. Bits In Glass brings integration, governance, and change-management expertise that helps organizations move beyond configuration to sustainable outcomes.
Bits In Glass helps organizations resolve the data readiness challenges that often limit the impact of AI. We focus on how data is integrated, governed, and used across workflows to reduce fragmentation and improve consistency. By establishing a reliable data foundation, we enable AI-driven automation and agentic workflows to operate on trusted information, so AI delivers practical, sustainable outcomes rather than isolated experiments.
Engagements typically begin with a focused conversation to understand your objectives, operating model, and current challenges. From there, we work collaboratively to support your objectives, with an engagement shaped around your priorities and the flexibility to evolve.
