Use case: Harmonized database & consolidated apps
Goal
A department of the federal government responsible for ensuring that high-quality health services are accessible to Canadians needed to consolidate several departmental databases and modernize two essential applications in order to leverage the database.
Challenges
- Two siloed applications for nutrition and recipes were not communicating causing data duplication, manual data entry errors, and delayed operations
- Inability to import essential data in different formats required time-consuming manual intervention
- Generating reports and exporting data was difficult, slow, and expensive
Solutions
- A single, harmonized application and database integrates with both department applications
- Automated and normalized the data import process
- Developed standardized on-demand reports and a simple and flexible data export process
Results
- Reduced infrastructure, administrative requirements, and training overhead by ~50%
- Eliminated the need for and risk of manual intervention
- Streamlined workflows and improved operational efficiency