Modernizing passenger service with API-led integration
A major domestic and international airline was striving to be recognized as an international airline of choice for travelers around the world. To do so, it needed to upgrade its 40+ year old Passenger Service System (PSS) to keep up with the modern traveler.
The airline’s legacy system lacked customization, flexible interfaces, mobile capabilities, and system-to-system integration, making the system difficult to use and unable to effectively communicate with other important systems.
Find out how an API-led approach improved the airline’s system-to-system integration, enabling them to save upwards of $100 million every year.