Use case: Online insurance brokerage
Goal
aha Insurance is an insurance company providing competitive auto, business, home, and leisure insurance. aha was looking to become Canada’s first fully-featured online digital insurance broker, providing customers with a 100% online insurance buying experience.
Needs
- Remove barriers to insurance with easy-to-use self-serve online tools
- Auto-populate as much quote information as possible
- Offer customers an online portal for managing their policies
Solutions
- Built an easy-to-use online insurance purchasing process
- Integrated broker management system, policy admin system, and data service providers
- Provided real-time data with no delays to the customer
Results
- Enabled 10,000+ online transactions
- The average online quote time is only 3 minutes
- 70% of transactions are easily completed on mobile
- Enabled re-use of integrations
