Use case: Online insurance brokerage

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Use case: Online insurance brokerage

Goal

aha Insurance is an insurance company providing competitive auto, business, home, and leisure insurance. aha was looking to become Canada’s first fully-featured online digital insurance broker, providing customers with a 100% online insurance buying experience.

Needs

  • Remove barriers to insurance with easy-to-use self-serve online tools
  • Auto-populate as much quote information as possible
  • Offer customers an online portal for managing their policies

Solutions

  • Built an easy-to-use online insurance purchasing process
  • Integrated broker management system, policy admin system, and data service providers
  • Provided real-time data with no delays to the customer

Results

  • Enabled 10,000+ online transactions
  • The average online quote time is only 3 minutes
  • 70% of transactions are easily completed on mobile
  • Enabled re-use of integrations

 

About us

Bits In Glass is an award-winning software consulting firm. We combine our deep industry expertise and experience with the best names in technology to provide innovative solutions to your unique business challenges. Our expert consultants excel at solving complex technical problems across industries and verticals, specializing in healthcare, financial services, insurance, and the public sector. Let us help you improve operations, drive better customer experiences, and return more to your bottom line.

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