Use case: Automated insurance quoting

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Use case: Automated insurance quoting

Goal

A specialty insurance company, specializing in property and casualty insurance needed to modernize its general liability quoting process to respond to more requests, turn them around faster, and secure more customers.

Challenges

  • Unable to respond to the volume of quotes received due to highly manual nature of process
  • Quoting process took nearly 2 days to complete because of the disconnected, manual steps
  • Ineffective use of underwriter’s time

Solutions

  • API-led approach streamlined general liability quoting process
  • Automated quote evaluation and determining client type
  • Integrated with App Reader to further automate quote creation and emailing final quote to underwriters

Results

  • New general liability quoting process takes less than 10 minutes (down from 48 hours)
  • Automated nearly 40% of the quoting process
  • Accelerated turnaround time for policy quotes, responding to more

 

About us

Bits In Glass is an award-winning software consulting firm. We combine our deep industry expertise and experience with the best names in technology to provide innovative solutions to your unique business challenges. Our expert consultants excel at solving complex technical problems across industries and verticals, specializing in healthcare, financial services, insurance, and the public sector. Let us help you improve operations, drive better customer experiences, and return more to your bottom line.

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