Use case: 360 degree student journey

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Use case: 360 degree student journey

Goal

A comprehensive university offering 150+ degree options both online and on-campus needed to provide a better student experience by improving how it captures and connects student data.

Challenges

  • Frustrating experience for faculty and students with data siloed across systems
  • Risk of errors with student data being manually inputted
  • Enrollment data not captured in a timely manner resulting in ineffective student services

Solutions

  • Implemented an API-led approach to streamline the student experience
  • Integrated student data from multiple systems like PeopleSoft Campus, Salesforce, and Canvas
  • Enabled faculty to access more accurate, real-time views of student life through their data

Results

  • Improved student retention and graduation rates
  • Enabled better communication and engagement with students
  • Enhanced data management across multiple systems

 

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