Move In Move Out: Making the move easier for property managers

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Move In Move Out:
Making the move easier for property managers


By Albert Nguyen

We recently deployed the Move In Move Out (MIMO) application onto the Appian AppMarket. MIMO provides property management enterprises with the ability to effectively facilitate and manage residential and commercial properties for fast and efficient onboarding and offboarding of tenants.

The end-to-end capabilities of the application provide a tool that is easily configurable and can be expanded to accommodate internal and external vendor and partner relationships. As a result, the MIMO application offers the transparency and traceability necessary for supporting high-volumes of work required for the maintenance of property assets. One of the core goals of the tool is to create a business environment of accountability and proficiency.

The challenge

Today’s property management organizations are challenged with effectively managing their daily operations while providing a streamlined delegation of work for superintendents, managers, directors, vendors, contracts, and other stakeholders. From business scheduling to the limited visibility into various stages of work statuses, property management organizations need an easy-to-use solution that provides operational visibility, oversight, and control, while keeping the focus on providing both the business and the tenant a quick and comfortable experience.

The solution

The MIMO application solves this overarching problem with ease, with the added bonus of providing an exhaustive audit history of all tasks performed.

The mobile capabilities allow for the validation of tenant identities and documents in real-time, saving time and improving the overall practice of onboarding and offboarding tenants. Site photos of the property can be uploaded and used to provide critical information while being stored with the record for later evaluation and documentation as well.

Once implemented, there is immediate value in the ability to initiate the process on a mobile device (phone or tablet), with the option to complete the onboarding workflow later (either by mobile or desktop) cannot be understated. This flexibility is a huge value-add to real use cases when tenant and supervisor schedules are not always in sync.

Furthermore, the MIMO application provides the ability to generate reporting solutions property management organizations can use to gain visibility into their services and operations that will help them continuously monitor and improve their maintenance of the property.

Ultimately, the MIMO application will grow into becoming the single source of truth for the entire end-to-end business process for the management of properties including customizable options for including detailed information on the property, tenant, and vendors. The possibilities are endless within the Appian low-code environment to adapt and configure the application to the needs of the organization.

Check out a demo of our Move In move Out application here!

About the author

Born and raised in the Dallas / Fort Worth area, Albert is a Texan through and through. He values constantly being challenged, delivering high quality work product, and most importantly building meaningful and genuine relationships in the workplace. With that being said, he is a long-suffering Dallas Cowboys fan, for better or for worse and will do almost anything to see them win another Super Bowl. Read more of Albert’s blogs here.

About us

Bits In Glass is an award-winning software consulting firm. We combine our deep industry expertise and experience with the best names in technology to provide innovative solutions to your unique business challenges. Our expert consultants excel at solving complex technical problems across industries and verticals, specializing in healthcare, financial services, insurance, and the public sector. Let us help you improve operations, drive better customer experiences, and return more to your bottom line.

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