How data is driving patient-centric healthcare

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How data is driving patient-centric healthcare


By Ryan VanDePutte

Patient-centric healthcare is a major buzzword today, and it aligns with an overarching trend that is taking place in our society: mass customization. Over the last two decades, we’ve seen tremendous technological advancements that have drastically changed the way that most all goods and services are delivered. Goods and services are now tailored as much as possible to fit with each of our individual tastes, needs and schedules. This includes everything from entertainment (Spotify, Netflix) to food (UberEats), clothing (Stitch Fix) and now, even healthcare, where the patient is set to become the center of the care ecosystem.

When it comes to this transformation in healthcare, it is about more than just “me, me, me,” thinking. Patient-centricity is really about establishing a partnership between practitioners, patients and their families that aligns with a patient’s wants, preferences and needs, empowering them to be an active participant with control over their own healthcare experience.

This is not only something that the new generation has come to expect but also aligns with the needs of a large elderly population who are increasingly seeking home care over inpatient care. The population of adults aged 65 and older is expected to double from 37 million to 71.5 million between 2006 and 2030 and a 2018 AARP report showed that most of these adults want to grow old in their own homes and in their own communities.

This could be for reasons as simple as comfort or as complex as mobility limitations. And while most of these older patients do have a primary care physician, again — it may be physically or economically challenging for them to actually go and see them every time in person. Further, the Association of American Medical Colleges estimates that the U.S. could lose as many as 100,000 doctors by 2025. This will further increase the need for efficiency in the medical field, as doctors are already in short supply, particularly in rural areas.

About the author

As an Associate Director, Ryan is responsible for managing and executing the full delivery and implementation of custom Appian solutions for Bits In Glass’ clients. He has nearly a decade of experience providing project and portfolio management as well as strategic guidance and advisory services for some of the nation’s largest healthcare companies. When he’s not hard at work, Ryan enjoys golfing, working out, grilling, and spending time outdoors with his wife and two boys.

About us

Bits In Glass is an award-winning software consulting firm. We combine our deep industry expertise and experience with the best names in technology to provide innovative solutions to your unique business challenges. Our expert consultants excel at solving complex technical problems across industries and verticals, specializing in healthcare, financial services, insurance, and the public sector. Let us help you improve operations, drive better customer experiences, and return more to your bottom line.

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