How consumer technology is influencing healthcare innovation

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How consumer technology is influencing healthcare innovation


By Ryan VanDePutte

When it comes to healthcare, we look to physicians, nurses, and specialists and trust them to be the experts when it comes to our health, but we don’t typically look to them to be technology experts. In fact, the healthcare industry, especially the back office, has been historically slow to adopt new technology, relying on paper records and pagers, fax machines and even hand delivery of files and records. Many clinics are not equipped to digitally connect to another office’s patient records.

However, with the rise of consumer technologies such as wearables, subscription services, IoT and video conferencing, and the proliferation of mobile everything – patients are beginning to expect more from their healthcare providers when it comes to technology.

Beyond the Clinic
Consumer innovation is beginning to influence the healthcare industry and how services are delivered, and thankfully so, as we enter a new era and are faced with an aging population, higher transportation costs and an increasing shortage of care providers. These trends are making it increasingly difficult for people to physically visit clinics and hospitals.

In 2018, 60% of healthcare organizations worldwide already had IoT technology integrated into their facilities to solve these problems, and it is expected that in 2019, 87% of healthcare providers will have introduced IoT solutions. It is also forecasted that 5 million individuals will be remotely monitored by healthcare providers by 2023.

About the author

As an Associate Director, Ryan is responsible for managing and executing the full delivery and implementation of custom Appian solutions for Bits In Glass’ clients. He has nearly a decade of experience providing project and portfolio management as well as strategic guidance and advisory services for some of the nation’s largest healthcare companies. When he’s not hard at work, Ryan enjoys golfing, working out, grilling, and spending time outdoors with his wife and two boys.

About us

Bits In Glass is an award-winning software consulting firm. We combine our deep industry expertise and experience with the best names in technology to provide innovative solutions to your unique business challenges. Our expert consultants excel at solving complex technical problems across industries and verticals, specializing in healthcare, financial services, insurance, and the public sector. Let us help you improve operations, drive better customer experiences, and return more to your bottom line.

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