7 Key Considerations for Unlocking Your Back Office: Part Two

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7 Key Considerations for Unlocking Your Back Office: Part Two

By Lee Humeniuk, Bits In Glass

This blog post is part 2. To read part 1 go here.

At this point, you’ve taken a long hard look at what’s going on internally in your organization. You’re aware of what the organization needs to start promoting growth, so let’s look to the future. Here are some things to considering during the planning of your next big project:

5. Future Integrations

Thinking about future integrations that your organization may want to implement has a direct impact on solution architecture. It’s not often that you can scale a solution by packing all of your business requirements into one or two apps. We suggest splitting your solution into smaller pieces. Create a network of APIs over time that will help you maintain flexibility as time goes on, and that fits perfectly into your development lifecycle.

6. Subject Matter Experts (SMEs)

Anticipate your customer business questions. Having go-to people who are highly knowledgeable and accessible and who can answer any business-related question is a necessity for a successful project. All too often we see that an “integration expert” may have integration experience, but rarely do they also have industry expertise,  i.e they can create a banking API, but shouldn’t give banking advice. Make sure your front-facing SME’s also have the breadth of knowledge your customer is likely to call upon, or that there is someone internally they can call upon for specialized industry knowledge.

7. The Stack

Of course, reliable middleware is key – it’s the glue between all of the pieces. Accessible API design tools, reduced implementation time with Anypoint Studio, and API management and monitoring with Anypoint Platform. However, we often need to consider the end systems we interact with. Are we accessing a database? If not, do we need to store state for any reason? Should we implement a caching solution with a 3rd party i.e Redis? Do we need to stand up our own OAuth provider for authentication? The system stack lays the foundation for what is possible with your next integration project.

To find out more about how BIG can help you with your API Connectivity projects, go to https://bitsinglass.com/services/integration-with-mulesoft/.


About the Author 

Raised in Beaumont, Alberta, Lee grew up playing hockey and struggling with math. Often sarcastic and always a dreamer, you’ll find Lee at the local pub enjoying a Guinness whilst laughing at his own jokes and pitching the next big software project.

About Bits In Glass

Bits In Glass is an award-winning technology consulting firm that can help you set up systems that make your business operate faster, easier and more efficiently. We’re passionate about solving complex business problems through the use of information technology and business automation.

BIG consultants are committed to finding the most innovative solutions to every problem you might have and those you never thought of.

To help you improve your business, we partner with innovative companies like Appian (Business Process Management), MuleSoft (Systems Integration), Blue Prism (Robotic Process Automation) and Salesforce.com (Customer Relationship Management).