Blue Prism series – Hub

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Blue Prism series – Hub

By Albert Nguyen

Now more than ever, companies are accelerating their digital transformation strategies to meet the changing needs of their customers, clients, patients, etc. The COVID-19 pandemic has demonstrated how important technology is in keeping our businesses responsive and relevant. According to an IoT News article, COVID-19 has sped up digital transformation by more than five years.

Leading companies have turned to process automation to help reduce the amount of manual intervention required to complete business tasks, allowing employees to focus on higher value work and get more done. Robotic process automation, or RPA, leverages the power of software robots, also known as digital workers, to complete repetitive, manual tasks more efficiently and effectively.

If you’re not familiar, Blue Prism Cloud is a fully integrated, SaaS-based (software as a service) intelligent automation platform that provides enterprises with a pool of AI-enabled RPA digital workers straight from the cloud. As a partner and reseller, we’re doing a three part blog and webinar series on some of the innovative elements of Blue Prism Cloud: Hub, Interact, and IADA to show you how you can get more out of your automation strategy.

This week we’re starting with Hub — Blue Prism Cloud’s web-based automation lifecycle management.

Hub: what is it?

Blue Prism Cloud Hub is an intuitive web-based interface to manage and control your digital workforce, get help with automation development, and access real-time analytics. This gives Blue Prism users a productivity platform to manage their full automation lifecycle.

Hub acts as a productivity tool for your Center of Excellence (CoE) so you can identify, scope, build, test, and deploy your process automations, all in one easy-to-use place.

How does it work?

Designed for the modern business user, Hub supports the human operators of the Blue Prism Cloud platform. It has an intuitive no-code interface making it easy to adjust processes, rules, system access, and more.

Hub is also equipped with a comprehensive dashboard, providing you with access to a live feed of your digital workers so you have real-time insight into which processes are being completed at any given time. The dashboard also has extensive reporting features allowing you to pull information on process completion times, digital worker utilization and performance, and much more.

What are the benefits?

When implementing process automation into your business, you want to be able to easily view, track, and report on its activity and success. With Blue Prism Cloud’s Hub, any authorized business user can easily log in to view, update, and manage your digital workers, without needing the ability to code. Plus, they can also pull data and reports for improved decision-making.

Plus, when you’re ready to scale your digital workforce, Hub allows you to manage additional digital workers into your processes with simple onboarding and training capabilities. It was built to support a business’s automation lifecycle, to help you do more, and need less.

Want more?

This was just an introductory teaser! Check out the first webinar in this series, More than RPA: Blue Prism’s Hub, where we dive deeper into Blue Prism Cloud and how Hub can help you get the most out of your automation strategy. I’m joined by Ben Case, Director of Solutions with Blue Prism Cloud, who provides us with a helpful demo of the Hub platform and its capabilities.

Then, check out part two in this series on Interact, Blue Prism Cloud’s tool for effectively connecting your human and digital workers, and part three on IADA, the Intelligent Automation Digital Assistant.

About the author

Albert is an Associate Director responsible for implementation delivery, professional and consulting services, and business development. He has expertise in corporate strategy, program and project management, risk and scope management, and contract negotiations. He’s worked with clients in property management, financial services, legal, government, and other industries. Outside of work, he enjoys spending time with his family and cheering for his beloved (but cursed) Dallas sports teams. Read more from Albert.

About us

Bits In Glass is an award-winning software consulting firm. We combine our deep industry expertise and experience with the best names in technology to provide innovative solutions to your unique business challenges. Our expert consultants excel at solving complex technical problems across industries and verticals, specializing in healthcare, financial services, insurance, and the public sector. Let us help you improve operations, drive better customer experiences, and return more to your bottom line.

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