Together we create BIG ideas.
Our talented team is led by four forward-thinking principals. The BIG team includes a mix of veteran IT professionals with junior associates who bring proven and dynamic ideas to the table.
PARTNER, Vice President Technology
MuleSoft Practice Lead
With more than 25 years of information technology experience, Patrick has significant technical expertise covering all aspects of the software development life cycle (both custom and commercial). His diversified experience in a wide variety of IT technologies allows Patrick to specialize in Systems Integration, Server-Side Development, Database Programming, N-tier Architectures and high-performance, high-availability distributed systems. Now, he leads our MuleSoft practice while enjoying time with his young family and jogging with his new puppy Zinc.
PARTNER, Vice President Finance
Appian Practice Lead
David is a veteran of countless successful software development projects and architecture consulting engagements in a variety of industries including: education, energy, health care, government, financial services, telecommunications, agriculture and more. He brings this expertise to the forefront as the lead for Appian implementation across Canada and the United States. His myriad of successful projects, as well as years of consulting experience, have been invaluable to Bits In Glass. Outside of the office, David enjoys spending time with his children, watching the Edmonton Oilers hockey team and mountain biking around Edmonton
Vice President Human Resources
Salesforce.com Practice Lead
Bringing international information technology experience from countries in Asia, Australia, and North America; Ritchie is the VP of HR and heads the Salesforce implementation team at Bits In Glass. Ritchie has a wide range of IT consulting experience ranging from boutique shops to IBM. With experience in agile team building and technical expertise, Ritchie is passionate about human-machine system optimization within the modern workplace and one day hopes to use a surrogate in the office while he’s out on the ski slopes.
Vice President Sales and Marketing
With more than 25 years of sales experience, Lee has been responsible for the direct management of sales teams and client relationships for major accounts across every industry vertical. Lee gained significant management and consulting experience from working at companies like TELUS, Robert Half Technology and VCIO. Migrating this expertise to Bits In Glass in 2007, Lee has been a key member of the Executive Team, growing the sales and marketing department 10-fold to major cities across the United States and Canada. Besides managing most of our client accounts, Lee enjoys time with his kids, travelling and the great outdoors with his two dogs.
As the Financial Manager at Bits In Glass, Paula has eight years of experience managing and analyzing the company’s financial position. Coupled with her experience at previous technology companies implementing new financial software, her insight and resourcing is invaluable when coming to strategic corporate decisions. Her expertise and years of dedicated work have been a solid foundation for the expansion of Bits In Glass across Canada and the United States.
Vice President US Operations
Scott has more than 17 years of Information Technology experience with a focus on deploying business process solutions on Enterprise software platforms such as SAP, Oracle, IBM and Appian. He has a Master’s degree in Business Administration and has been actively consulting worldwide for organizations of all sizes and in all industries. Scott currently runs our consulting operations in the US and spends his remaining time coaching his kids’ soccer teams.
Human Resource Manager
With more than 10 years of Human Resources experience working in interactive marketing and the oil and gas sector, Pamela has significant expertise in employee relations, strategic planning and consulting. Her diversified experience acquiring high performing talent, HR programs, training and development, employee relations, succession planning, and compensation management, have helped the company scale while maintaining our strong team culture. Now she leads a team of HR professionals that share her passion for technology and culture.